Globalstar Equipment: 1 year
Hughes BGAN: 1 year including all accessories. HNS batteries have 6 months warranty.
Inmarsat IsatPhone Pro and in-box accessories excluding battery: 1 year
Inmarsat IsatPhone Pro battery: 6 months
Iridium Equipment: 1 year including all accessories
Sattrans Docking Units: 2 years including all accessories. Sattrans batteries have 3 months warranty.
Thrane & Thrane Equipment: 2 years including all accessories
Thuraya Equipment: 1 year
The guarantee does not apply for:
a) Equipment with broken guarantee seal
b) Products on which serial numbers or date tags have been removed, altered or obliterated
c) The battery cell performance
d) Normal wear and tear
e) Installation performed by unauthorised personnel
f) Equipment not installed according to the installation manual
g) Equipment not used according to specification
h) Breakage or damage to antennas, or scratches or other damage to plastic surfaces or other externally exposed parts caused by purchaser's use
i) Spills of food or liquids
j) Products disassembled or repaired by anyone other than an authorised GTC Agent in such a manner as to adversely affect performance or prevent adequate inspection and testing to verify any warranty claim.
k) Defects or damage resulting from: use of the product in any manner not normal or customary; misuse, accident or neglect including but not limited to dropping the product onto hard surfaces, immersion in or exposure to water, rain or extreme humidity, immersion in or exposure to sand, dirt or other particulates, exposure to extreme heat; improper testing, operation, maintenance, installation, adjustment; or any alteration or modification of any kind.
l) Damages caused by lightening, overload or short circuit.