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Monthly Archives: December 2011

  • New Windows 7 drivers for IsatPhone Pro users

    IsatPhone Pro can now be used with Windows 7 thanks to the release of new USB drivers and a firmware upgrade tool. The new USB drivers improve the behaviour of the handset with the data service when using Windows 7 on your laptop or PC. Once the drivers and upgrade tool are installed, a Windows 7 user can load any of the approved optimised tools for use with the IsatPhone Pro's data service. The firmware upgrade tool allows users to carry out firmware upgrades using the Windows 7 operating system. The USB drivers v5.28.9.1 and firmware upgrade tool v2.2 are available to download from the Global Telesat Communications website. Download drivers and firmware upgrade tool: http://www.globaltelesat.co.uk/satphone/Inmarsat_IsatPhone_Pro_Support.html

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  • New personal alert feature on IsatPhone Pro gives users an emergency back-up

    Short-dial alert feature improves remote safety The feature enables a user to send their GPS position – plus a short pre-configured message – as an email or text message. The personal alert provides added peace of mind for IsatPhone Pro users who may be travelling in remote areas that lack basic communications. The personal alert can be sent quickly and reliably because the message is sent using a short-dial code, with the text pre-configured and the location inserted automatically from a stored GPS fix. The alert can be configured to be sent to up to 10 recipients. Each message of up to 160 characters is sent separately to one or more recipients on a pre-defined list set up by the end-user. "A journalist can set up a personal alert to inform his or her newsdesk when they are in a danger area," said Inmarsat Marketing Communications Manager Clare Butler. "Or a field worker stranded in a remote region with a broken down vehicle can send precise coordinates about his or her location." Full instructions on how to set up the new IsatPhone Pro personal alert feature are in the updated IsatPhone Pro User Guide. To enable the new personal alert feature you will need to install the latest IsatPhone Pro firmware version due for release shortly.  When released this will be available to download from the Global Telesat Communications IsatPhone Pro Support Pages.

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  • Over 1,500 Rescues Initiated with SPOT Satellite Messenger Products

    Outdoor enthusiasts including hikers, boaters, pilots and skiers are among those saved since debut of SPOT technology in 2007. Spot LLC, a wholly owned subsidiary of Globalstar Inc. and leader in personal satellite messaging and emergency notification technologies, today announced that SPOT messenger devices, including SPOT Satellite GPS Messenger and SPOT Connect, have initiated more than 1,500 emergency rescues worldwide. Many of these rescues resulted in lives being saved both on land and at sea. Today’s announcement comes at the company’s four year anniversary since launching the world’s first satellite messenger product, the SPOT Personal Tracker. SPOT SPOT provides connectivity to adventurists, travelers, weekend warriors and workers when spending time outdoors or traveling in remote areas. SPOT allows users to check-in and share their locations with their contacts back home. In life-threatening emergencies, users can send SOS messages with their GPS location to the GEOS International Emergency Response Coordination Center (IERCC). Because SPOT uses 100% satellite technology, it works off-the-grid beyond the range of cell phone towers and VHF radio. SPOT “SPOT devices can take the search out of search and rescue,” said Russell Gubele, President and Command Officer of Mountain Wave Search and Rescue near Mount Hood, Oregon.  “Being notified of an emergency with the location coordinates allows us to conduct our rescue efforts extremely efficiently saving valuable time and resources. As a result, more people are rescued from often life-threatening situations - saving lives, time and money.” Of the 1,500-plus rescues that have taken place in 105 countries, 55 percent were in the United States.  California, Colorado, Utah, Alaska and Florida are the states with the highest number of SPOT SOS activations.  Canada accounted for 22 percent of the overall rescues launched by SPOT devices. This year, rescue officials have responded to 546 SPOT-initiated requests of which 402 were land-based, 117 were at sea and 27 were aviation related. SPOT   SPOT Rescue Highlights (2007-2011): Four fishermen were rescued from their sinking vessel by the US Coast Guard 20 miles off the coast of Charleston, South Carolina. A Scout troop leader was crushed by a falling horse in Mount Hood National Forest and airlifted to safety by the National Guard. A downed motorcyclist suffering compound fractures was air lifted to a nearby hospital from a desolate California highway. Two stranded climbers were rescued by helicopter from the 3,567 meter-high (11,703 feet) peak on Mount Goodsir in Yoho National Park, British Columbia. The US Coast Guard rescued two people after their plane suffered a hard emergency landing on an uninhabited island southeast of Cordova, Alaska. An Arkansas photographer with a broken pelvis, collar bone and ankle was rescued from a steep ravine after falling 30 feet in Ozark National Forest. A backcountry skier was located and rescued after being trapped at high elevation in Norway during a severe winter storm. In Nevada, a man working alone was injured and trapped under heavy machinery. He was extricated and transported by helicopter to a nearby hospital. A 20 year-old college student was rescued after falling 200 feet in Rocky Mountain National Park. A hiker suffering a severe medical emergency was rescued in Australia and transported to the nearest medical facility for surgery. Upon receiving an SOS message, GEOS immediately verifies the incident and notifies the appropriate authorities including Search and Rescue, the US Coast Guard, Royal Canadian Mounted Police, Highway Patrol, State Emergency Management centers and International Agencies.  Each year, hundreds of hikers, snowmobilers, boaters, pilots, skiers, remote workers and motorists receive necessary aid from professional rescue personnel who otherwise may not know of the situation or the victim’s location. Rocky Henderson of Portland Mountain Rescue said, “SPOT not only makes things easier for us, I believe it also helps prevent unnecessary search and rescue missions from happening. Being able to let friends and family know that you are okay is a big deal.” Spot LLC recommends being equipped with the proper knowledge, skills and gear like the SPOT Messenger to help prepare for outdoor activity.  Research weather conditions, bring food and water, wear proper clothing and share trip details with others before leaving.  For more information on outdoor preparedness and SPOT Messenger products and services visit findmeSPOT.com /Prepared. Read complete SPOT rescues stories at www.findmeSPOT.com/en/spotemergency.

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  • Thrane & Thrane Signs Significant BGAN Development Agreement With Inmarsat

    Inmarsat and Thrane & Thrane have signed a Memorandum of Understanding (MoU) for the development and delivery of key components to implement new services on the Inmarsat Broadband Global Area Network (BGAN). The MoU agreement has a total value to Thrane & Thrane of DKK 78 million and will be executed over the next 18-20 months. The Thrane & Thrane scope of supply will facilitate, among other things, implementation of three new BGAN services by Inmarsat: Low Data Rate (LDR) services – enabling new compact and robust terminals. Possible applications include development of low-bandwidth systems for Machine to Machine (M2M) communication, such as data collection and remote monitoring. There will also be application possibilities in both the maritime and the aeronautical market. High Data Rate (HDR) services – offering enhanced throughput compared to existing services, which could be used, for example, on new systems for live news broadcasting or helicopter surveillance. Data-based Maritime Safety services – providing the next step in introducing Global Maritime Distress Safety Services (GMDSS) to FleetBroadband users. Thrane “The new BGAN services will also provide Thrane & Thrane with significant development possibilities for new terminals and new features for existing terminals,” comments Walther Thygesen, CEO, Thrane & Thrane. “We’re looking forward to the opening of new market opportunities with these new services, as they provide the foundation for expanding our BGAN portfolio with new products and systems.” Thus, the agreement marks the continuation of Thrane & Thrane’s long-lasting and close collaboration with Inmarsat with respect to, among other things, BGAN infrastructure development. The agreement will have no impact on Thrane & Thrane’s previously announced expectations to revenue and operating profit for the financial year ending April 30, 2012.

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  • Thuraya launches Twitter via SMS service

    Thuraya users will be able to operate their Twitter accounts via SMS from 15th December 2011.  This means that users will be able to update their Twitter accounts from anywhere within the Thuraya coverage area. To use this service, customers will need to use the dedicated SMS code of 1888. This code will allow you to link your Thuraya phone to your Twitter account. Thuraya voice customers will receive Tweets free-of-charge in the form of an incoming SMS. Outgoing Tweets will be sent and charged as a normal text message. Twitter allows you to update your friends, family and followers in realtime in a short SMS style fashion. It is especially useful for remote users to keep up-to-date with their company and social circles. Thuraya is the first satellite network operator to bring the service to its handsets.

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  • Iridium + GEOS... In An Emergency, Press That SOS Button

    Iridium has announced the GEOS emergency response service is now available to Iridium Extreme satellite phone customers. At no additional cost to customers, Iridium has integrated the GEOS service into the SOS button on the Iridium Extreme. Launched in September 2011, the Iridium Extreme is the most advanced, rugged satellite phone in the market and is the first to offer an SOS button. As part of the Iridium ForceSM vision for future personal mobile communications, this GEOS service is an enhancement to the phone’s location-awareness services available at launch. The This first-ever, integrated satellite phone emergency service sets the standard for providing ultimate peace of mind to lone workers and adventurers alike. A quick press of the SOS button automatically dials the GEOS emergency response center, providing a connection to a live support representative. Where the market used to settle for just one-way SOS alerting, customers now can maintain contact with the GEOS International Emergency Response Coordination Center (IERCC) during their emergency for reassurance that help is on the way. The GEOS service adds an important partner into the community supporting the Iridium Force vision. GEOS also adds a layer of performance to the dependable, reliable Iridium Extreme platform. GEOS receives emergency alerts and notifies Response Search and Rescue (SAR) authorities via a global, 24/7/365 service through its IERCC in Houston, Texas. The IERCC has translation capabilities for up to 200 languages. It has coordinated thousands of responses in more than 100 countries since 2007. Iridium Extreme customers must register at www.geosalliance.com/iridium to initiate this emergency response service. Through the service, customers can verbally provide crisis details to SAR professionals, as well as send location data for response coordination with local public authorities. The Iridium Extreme SOS button functionality meets international standards for satellite emergency notification devices (SENDs). Although the GEOS service is included as an offering for Iridium Extreme customers who register, the programmable SOS button also can be set to instead call or message an alternate number. For instance, some corporations or organizations may prefer to have emergency calls routed to their internal response center or another SAR provider. There are no additional charges to access the basic GEOS service. Purchase of an Iridium Extreme phone and a valid subscription is required. Standard usage charges apply for the emergency phone call, or for SMS or location messages sent. Customers also can opt for enhanced, paid SAR or medevac subscriptions through GEOS. “The GEOS service is one of the many new innovations we are delivering to partners,” said Joel Thompson, vice president, product management, Iridium. “Iridium worked with a select group of portal providers who developed location tracking and messaging services for the launch of the Iridium Extreme. Since then, the Iridium Extreme has seen much greater demand from customers than we had anticipated and we wanted to provide them an additional level of protection. With the launch of the GEOS Emergency Response service, Iridium Extreme customers now have several options to manage their communications during an emergency situation. Since the SOS button is programmable, customers have the ability to use the GEOS service if their organization does not offer such a service. We wanted to ensure that anyone using the most rugged satellite phone on the planet had an option to reach a highly trained professional in an emergency situation.” “The GEOS IERCC has really raised the bar with respect to emergency response centers in terms of professionalism and reach,” said Mark Garver, CEO of the IERCC. “We staff it with qualified first responders, such as firefighters, paramedics, former military personnel and law enforcement professionals. These personnel have handled emergencies first hand. That is why we can truly stand by our motto, ‘So Others May Live To Tell About it’.”

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