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Thuraya Support

Please consult the support section for your Thuraya satellite phone or relevant subject. You may also find the support section of the Thuraya website of use:

Thuraya Support Website

Thuraya XT Satellite Phone

Thuraya XT Satellite Phone

If you are having problems with your Thuraya XT sat phone check that you are running firmware version 1.9. Find out what firmware version your sat phone is running and update here.

Thuraya XT Satellite Phone User Guide

Thuraya SG-2520 Satellite Phone

Thuraya SG-2520 Satellite Phone

If you cannot get a Thuraya signal on your SG-2520 sat phone you should ensure that you have the latest firmware version. Find out what firmware version your sat phone is running and update here.

Thuraya SG-2520 Satellite Phone User Guide

Thuraya SO-2510 Satellite Phone

Thuraya SO-2510 Satellite Phone

If you are having problems with your Thuraya SO-2510 sat phone you should ensure that you have the latest firmware version. Find out what firmware version your sat phone is running and update here.

Thuraya SO-2510 Satellite Phone User Guide

Send a free SMS to a Thuraya Phone

Thuraya allow you to send free SMS to any Thuraya phone...all you need is the Thuraya phone number starting 88216.

Send an SMS to a Thuraya phone

Thuraya Pre-Paid Support

Thuraya Pre-Paid Support

Sending an Email from your Thuraya Phone

1. Go to Menu > Messaging
2. Select New Message
3. Enter the body of your text into the phone>Select "Option">Sending Option>Format>Select Email.
4. Once this is done select "Option" > "Send" and enter the email address of your recipient.
5. When it asks for the Email centre enter "1200" and press end.
6. Your email will be sent to your recipient.

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