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Thuraya

  • Satellite Phone FAQs

    We've put together some of our most frequently asked questions to help beginners gain an understanding of what satellite phones can do.

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  • Thuraya SatSleeve+ and Hotspot are now compatible with Android Smartphones

    In September, Thuraya announced two new additions to their popular SatSleeve range – a range of accessories which allow you turn your smartphone into a satellite phone.

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  • Thuraya announce expansion of SatSleeve range with Thuraya SatSleeve+ and SatSleeve Hotspot

    Thuraya have announced two new additions to the popular SatSleeve range - a range of accessories which allow you turn your smartphone into a satellite phone.

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  • Thuraya Launches the World's Most Advanced Satellite Phone: The Thuraya XT PRO

    Thuraya have launched the industry's most advanced satellite phone, the Thuraya XT-PRO.

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  • Satellite Phone, Tracker, WiFi Hotspot and BGAN rental from GTC

    When you need satellite communications on a short term basis only our rental service is a flexible option with satellite phones, trackers and internet terminals available to rent with a minimum term of just 7 days and charges from just £4 per day.

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  • What are the running costs of satellite phones?

    Many people assume that the running costs of satellite phones are high but did you know that you can run a satellite phone from as little as £10 per month? Satellite phones are ideal for anyone needing voice and SMS capabilities in areas where no other reliable methods of telecommunications are available. You have a choice of two airtime options when buying a satellite phone; pay-as you-go  or a pay monthly contract: Pay-as-you-go airtime allows you to buy a specified amount of units or minutes and once they have been used or expire you can either top-up or purchase a new card. This is very similar to the way that a pay-as-you-go SIM card works for a regular mobile phone. Pay monthly contracts carry a fixed monthly charge in addition to the cost of any voice and data calls you will make using the SIM. If you plan to use your satellite phone regularly throughout the year and do not want to worry about the expiry dates or inconvenience of topping-up pay-as-you-go SIM cards you may find it more convenient and cost effective to use a post-paid SIM card. At Global Telesat Communications we sell a range of satellite phones which operate on networks including Globalstar, Inmarsat, Iridium and Thuraya. Globalstar You can run a Globalstar phone from as little as £10 a month by signing up to their access plan. The Globalstar satellite network is suitable for customers demanding the best satellite voice quality and fastest low-band data speeds at an affordable and highly competitive price. Globalstar currently offer the cheapest pay monthly airtime options and we offer a range of Globalstar airtime plans starting at just €10.00 per month ex VAT with some higher consumption plans offering voice and data calls for as little as €0.15 per minute. Globalstar have recently introduced pay as you go airtime with airtime vouchers ranging from 50 units for £25 ex VAT to 1000 units for £390 ex VAT. Please click here for more information about Globalstar airtime costs. Inmarsat You can run an Inmarsat phone from as little as £18 a month by signing up to their standard plan which includes 10 minutes of call time. Inmarsat is the world's leading provider of global mobile satellite communications providing voice and high-speed data services to almost anywhere on the planet - on land, at sea and in the air. Inmarsat offer pay as you go airtime from as little as £15 ex VAT for 25 minutes worth of call time to landlines and mobile phones. They also offer a range of pay monthly contracts starting at $30.00 ex VAT. Although the monthly fees are slightly higher with Inmarsat their contracts have a one month minimum term and so you will not be tied into a long contract. You can find out more about Inmarsat airtime costs here. Iridium You can run an Iridium phone from as little as £27 a month with their standard pay monthly contract. Iridium is the world's second largest provider of mobile voice and data communications services via satellite and the only commercial provider of communications services offering 100% global coverage. Iridium have pay as you go vouchers starting from £38.00 ex VAT for 50 minutes of call time. Iridium's pay as you go vouchers are slightly more expensive than some of the other networks but they are the only one with completely global coverage and so they can be used anywhere on Earth. Iridium pay monthly contracts cost $45.00 a month ex VAT but they offer a one month minimum term which can be beneficial for people who do not expect to use their satellite phone all year around. Find out more about Iridium airtime costs here. Thuraya  You can run a Thuraya phone from just £12 a month on their standard plan. Thuraya is a United Arab Emirates based provider of mobile satellite voice and data services with coverage across most of Europe, the Middle East, North, Central and East Africa, Asia and Australia. Thuraya pay as you go vouchers start at just £15 for 22 minutes of call time in NOVA zones. Post-Paid Thuraya airtime starts at just $20 a month ex VAT. You can find out more about Thuraya airtime costs here. If you would like to learn more about the running costs for satellite phones please call us on 0800 112 3919.

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  • 15 Minutes to Set-Up Your Satellite Phone

    We often have customers come to us with last minute requirements or those who are worried that setting up their satellite phone will be complicated but it needn’t be. Once your SIM is active here’s how to get started.  GTC customers will receive an email once the SIM is active with their phone number details. If you’re not sure on the status give us a call on +44 1202 801290. 1. Make sure the SIM card is inserted into the satellite phone Remove the battery and insert the SIM card with gold PINs facing down. The exception is modern Globalstar phones which do not require a SIM card. 2. Take the phone outside and find a clear line of sight to the sky For best performance, move away from tall obstacles such as buildings or trees. Make sure the antenna is fully extended and pointing to its optimal position (straight up to the sky). For Inmarsat and Thuraya handsets face towards the equator. 3. Make a test call from the satellite phone When dialling make sure you dial in international format: e.g. to call GTC dial 00 44 1202 801290. Use a + or 00 in front of all numbers. Calling into the phone Use the same method to call into the phone i.e. a + or 00 in front of the number. Having problems? Check with your operator that they support calls to satellite phones. Try dialling from a different network. Did you know…Inmarsat & Iridium customers can call these test numbers for free ? Inmarsat: +870776999999 Iridium:  +1-480-752-5105  4. Send a test message* Enter the recipient’s phone number in international format. Sending an SMS to the phone Use the same method to send a text into the phone i.e. a + or 00 in front of the number. *Excludes Globalstar which does not have SMS capability. Did you know…You can send a free SMS to some satellite phones?  Visit: http://msg.iridium.com/ http://connect.inmarsat.com/Services/Land/IsatPhone/SMS/sms.html https://sms.thuraya.com/   Do you have any other tips for getting started with a satellite phone?   Post a comment and let us know!

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  • Thuraya Launches Vehicular IP Broadband Terminal

    Thuraya Telecommunications has launched its first dedicated vehicular IP broadband terminal. Designed and manufactured by Hughes Network Systems, LLC (Hughes), the global leader in broadband satellite solutions, Thuraya IP Voyager is a cost-effective, high-quality satellite terminal designed for end-users in the government, oil and gas, media, and relief sectors. It is the only terminal available in the market capable of achieving streaming IP rates of up to 384 kbps as well as user-definable asymmetric streaming. Randy Roberts, Vice President of Innovation at Thuraya said: "Reliable connectivity and mobility are essential for users who need to communicate with their field teams and to file reports while on-the-move. The Thuraya IP Voyager broadens our Land IP portfolio and is part of our strategy to give end-users the power of choice when it comes to having high-quality, reliable connections at competitive prices, no matter where they are." Thuraya IP Voyager enables remote users to collaborate reliably and efficiently using video, data and VoIP services to achieve mission-critical tasks in areas that are not served by terrestrial communication networks. It is designed to connect at IP broadband speeds of up to 444 kbps while on-the-move and includes a built-in Wi-Fi access point as well as four Power-over-Ethernet (PoE) ports to connect multiple wired devices. Asher Faredi, Product Manager of Land Data at Thuraya said: "Many parts of the world remain unconnected by terrestrial networks. In developing the Thuraya IP Voyager, we listened closely to our customers to understand their needs and we were able to design a robust “comms-on-the-move” terminal that it is easy to install and facilitates real productivity in the field. There is an opportunity in the land vehicular terminal market, which is now being addressed with the Thuraya IP Voyager." GTC will have pricing available shortly for the Thuraya IP Voyager.  

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  • How to call emergency numbers from your Sat Phone

    Satellite phones can provide an essential means of communication when you find yourself outside of mobile phone network coverage. Whilst we hope that you will never find yourself in the position where you need to make a call to the emergency services it is always better to be safe than sorry and so here is our guide to making emergency phone calls from your satellite phone. We also highly recommend that all sat phone users manually store emergency numbers in their phonebook where possible. If you have an Iridium satellite phone: You will need to obtain the full international access code, country code, and phone number for the local fire, police, or ambulance depending upon the nature of the emergency and store it in your contacts. Power on your Iridium handset. Extend the antenna towards the open sky. Confirm proper registration and signal strength on the display Dial the local emergency number (911 in the United States/ 000 or 112 in Mainland Australia) and press the green send key. Verbally report the situation and your location to the operator for assistance. Note: The Iridium service does not provide enhanced emergency calling service which automatically identifies your location. If you have an Inmarsat satellite phone: You will need to obtain the full international access code, country code, and phone number for the local fire, police, or ambulance depending upon the nature of the emergency and store it in your contacts. Power on your Inmarsat IsatPhone Pro. Extend the antenna towards the open sky. Check your phone is connected to the satellite network and Inmarsat is displayed at the top left of the screen. Ensure that your phone has a GPS fix and the GPS fix required icon is not displayed. Dial the local emergency number (911 or 112 in the United States/ 000 or 112 in Mainland Australia) and press the green key. Verbally report the situation and your location to the operator for assistance. Note: If you are within the United States you can also select Menu>Contacts>Emergency Numbers. If you have a Thuraya satellite phone: You will need to obtain the full international access code, country code, and phone number for the local fire, police, or ambulance depending upon the nature of the emergency and store it in your contacts. Power on your Thuraya phone. Extend the antenna towards the open sky. Confirm signal strength on the display. Dial the local emergency number and press the centre key. Verbally report the situation and your location to the operator for assistance. Note: If your SIM card is not valid or roaming is not possible you can press the right soft key and dial the relevant emergency number. Emergency calls are permitted without entering a PIN code. If you have a Globalstar satellite phone: You will need to obtain the full international access code, country code, and phone number for the local fire, police, or ambulance depending upon the nature of the emergency and store it in your contacts. Power on your Globalstar phone. Extend the antenna towards the open sky. Confirm signal strength on the display. Dial the local emergency number (911 in the United States, 112 in Europe) and press the call key. Verbally report the situation and your location to the operator for assistance. Note: When making emergency calls, no special conditions apply.

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  • Our pick of the top 5 gadgets for your next expedition

    Every January we get plenty of enquiries from people full of enthusiasm to plan their next adventure. Of course, for those planning trips in remote areas satellite communications are often an essential part of their trip not only for keeping followers back home up-to-date but also for their life-saving SOS functionality. Here’s our pick of the best gear for your next expedition: DeLorme inReach Satellite Trackers The DeLorme range of inReach Trackers are award-winning satellite communicators that use the Iridium global satellite network to enable communication anywhere in the world.  The trackers offer 2-way personal and SOS communications and remote Follow-me/Find-me tracking and have been used by numerous GTC customers to track journeys all over the world. Can I see the inReach in action? Check out Jon Beardmore's DeLorme page, driving on a 25,000 mile round trip to China/South East Asia and back.  https://share.delorme.com/JonBeardmore DeLorme Satellite Trackers are available from £150 ex VAT BGAN Satellite Internet Terminals BGAN terminals are ideal for travellers who need an internet connection during their trip. We offer a variety of terminals, all offering speeds of at least 384 kbps.  Although they are not as fast as the speed home broadband connections we are used to these days they are fine for sending and receiving emails, photos, updating blogs and general internet browsing. Who uses a BGAN terminal? British adventurer Leo Houlding counts a BGAN terminal in his top five expedition gadgets: http://www.theguardian.com/technology/2013/nov/09/expert-guide-gadgets BGAN Terminals are available from £1,115 ex VAT Thuraya SatSleeve The Thuraya SatSleeve is a world first in satellite add-ons, transforming an iPhone 4/4S/5 into a satellite phone, allowing you to send and receive SMS messages and make calls using the Thuraya network, which covers 2/3rds of the planet.  It's great to know that you can use your normal iPhone in areas of GSM coverage to reduce costs and have the back-up of the SatSleeve in more remote areas.  The iPhone 5 version also allows you to use data services to update your Facebook and Twitter pages. Coming soon…Thuraya SatSleeve for Android handsets http://www.globaltelesat.co.uk/wp/thuraya-launches-satsleeve-for-android Thuraya SatSleeve is available from £415 ex VAT Globalstar GSP-1700 Satellite Phone With inclusive plans offering voice and data calls for as little as €0.15 per minute and the lowest handset prices in the market, Globalstar sat phones are hard to beat. In 2013 Globalstar became the only mobile satellite service provider to deploy a second-generation constellation of low-earth-orbit (LEO) satellites, allowing you connect to one of the most advanced and modern satellite networks currently available. With pre-paid plans being launched at the end of Jan Globalstar is a great value handset. Who uses a Globalstar sat phone? Team Savoir Faire used a Globalstar phone on their round Britain rowing challenge http://www.gbrow2013.com/ Globalstar GSP-1700 is available for just £250 ex VAT Iridium Extreme Satellite Phone The Iridium 9575 Extreme is the newest satellite phone currently available. Not only does the 9575 Extreme offer Iridium's global coverage for voice, data and SMS but it is the first satellite phone to offer the fully integrated services of customizable GPS, online tracking and emergency SOS with notification services with the 2 in 1 design allowing you to carry one less piece of kit! Who uses the Iridium Extreme? Mountain Guide Bruce Goodlad relies on his Extreme, see his review here: http://www.globaltelesat.co.uk/wp/bruce-goodlad-review-of-iridium-9575-extreme Iridium Extreme is available from £735 ex VAT Have questions about any of our expedition kit? Give us a call on 01202 801290.

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