Download the latest Inmarsat firmware upgrade from our website by clicking here.
For users of 5.3.0 or higher this is a recommended upgrade, meaning that the features introduced by the firmware are important but not critical for the GSPS service, including the network and the IsatPhone Pro handset. For users who have not yet upgraded to version 5.3.0 or higher, this upgrade to 5.6.1 is considered ‘mandatory’ to avoid the phone becoming non-operational.
Pre-requisites for installation and advice after installation
The handset must be running firmware version 3.0.2 or above (you do not need to install all firmware versions between 3.0.2 and 5.5.1).
To check your phone’s firmware version, go to menu > settings > about > firmware version. In order to upgrade the handset’s firmware you must have a PC running Windows 7, Windows Vista or Windows XP.
For Windows 7 users, the latest version of USB drivers and IsatPhone Pro’s firmware upgrade tool must be installed. Please read the installation guides for the firmware upgrade tool and USB drivers which are also downloadable from the website.
Once the phone is upgraded to version 5.6.1, do not downgrade to a version prior to 3.0.5a. If this downgrade is performed, phone book contacts and messages will be erased and call logs (dialled, received, and missed) will not be updated.
To install IsatPhone Pro firmware 5.6.1
Ensure that USB drivers and the firmware upgrade tool are installed on your PC.
Double-click on Inmarsat’s firmware upgrade tool and follow on – screen instructions.
The firmware upgrade will take approximately 15 minutes. After installation, you can check the firmware version by switching on the phone and selecting menu > settings > about > firmware version.
Fixes and enhancements in this release
Enhancement to GPS status feedback.
Removes the requirement for a manual work-around in situations where a brand-new or never before used IsatPhone Pro handset fails to register with the network.
Resolution of sporadic events where the IsatPhone Pro handset hangs and needs to be re-booted when GPS fix is not acquired.
Resolution of reported sporadic events of IsatPhone Pro handset hanging and needing to be re-booted during satellite search, number dialling or during calls.
You can download the latest Inmarsat firmware upgrade from our website here.
You have always been able to send a SMS or email with the IsatPhone Pro. However, now Inmarsat has made it easier for you to send a Twitter update from anywhere. Inmarsat announce this month that Twitter is available on the IsatPhone Pro via the SMS functionality.
To use this new feature you will need to link your existing twitter account from twitter.com. Go to your settings and under “mobile” you will see that “Satellite” is now an option in the dropdown menu for mobile carrier. You will only need to enter in your satellite phone number after the default prefix that twitter provides. The Inmarsat prefix is +870, so you only need to enter the rest of your IsatPhone Pro satellite phone number.
To send a tweet from the IsatPhone Pro, select message on the handset menu. In the ‘to’ field use the IsatPhone pro short code 898 and tweet away! This summer Inmarsat is having a competition for users who tweet their experiences or thoughts to @isatphonelive. You could win a new vehicular antenna that allows you to use your IsatPhone Pro while on the move. Inmarsat will be launching the antenna in July. More information on the Inmarsat Twitter competition can be found at www.isatphonelive.com.
Other satellite phone carriers also allow you to tweet via satellite. Iridium and Thuraya are available for this service via the Twitter mobile options. The cost of a tweet is the same as your standard SMS charge.
These fixed products offer the same voice, email and low-speed data services as the IsatPhone Pro and come with an external antenna. Cable options are at an extra cost and vary in length from 6m – 31m.
The FleetPhone also benefits from the Inmarsat 505 Emergency Calling service – this is a free short code dialling facility that provides direct access to maritime relief. In a time of distress, a seafarer need only dial ‘505’ – selected for its similarity to ‘SOS’ – to immediately contact a Maritime Rescue Co-ordination Centre (MRCC). This service is designed primarily for smaller vessels that do not require GMDSS-compliant equipment.
The SatStation MiniBlu Compact Bluetooth Phone enable you to make and receive calls without touching your larger Bluetooth-enabled satellite phone/device. Place and answer phone calls within 30 feet (10 meters) from your satellite device. Please visit our website for more details.
The SatStation miniBLU is a great add on for the following devices:
Inmarsat have announced that the highly anticipated data capability of the IsatPhone Pro will go live on 31st March.
Inmarsat have stated that during tests the handset reached speeds of up to 20kbps with plain text emails and said that the service will be ideal for those wanting to access emails, jpegs, documents or PDFs.
To enable the service you will need to upgrade your handset with the latest firmware version which will be available from www.globaltelesat.co.uk from 31st March.
An independent study of three latest-generation handheld satellite phones has validated Inmarsat’s claims for IsatPhone Pro, and concluded that it outperforms the Iridium 9555 and Thuraya XT in a number of critical areas.
The global research programme, commissioned by Inmarsat, was conducted over a two-month period in 16 locations around the world by TelAstra, Inc., an international telecommunications consultancy with extensive experience of satellite communications. They undertook a fully-independent comparison study of the three satellite phones using the six published claims made by Inmarsat for IsatPhone Pro: global coverage; robust handset; clear voice quality; reliable network connection; long battery life; and ease of use.
“All the satphones have pluses and minuses, and all of them would be acceptable with various limitations,” said Roger Rusch, TelAstra, Inc. “But unquestionably, IsatPhone Pro is the best. It works everywhere and is the most rugged. The voice quality is excellent, it has a reliable network connection, and the longest battery life of the three satphones. It is also easy to use.
“Although we were not asked to compare the price of the satphones or satphone services, it appears that IsatPhone Pro prices are significantly less expensive, and the service rates appear to be highly competitive as well. IsatPhone Pro would be our choice regardless of affordability or any other single issue,” he said.
Inmarsat have made the first phone call from their new IsatPhone Pro – a satellite phone which will be launched to coincide with the global expansion of their Inmarsat SPS (Satellite Phone Service) in June 2010. The IsatPhone Pro will improve on the original IsatPhone with new features such as Bluetooth for hands free use and improved battery life.
Not only is the launch of the IsatPhone Pro a significant milestone for Inmarsat, it will alter the satellite communications industry as a whole. Currently Iridium is the only provider of global satellite phone services and consequently equipment and airtime is priced higher than other providers such as Thuraya and the current Inmarsat SPS service. It will be interesting to see how this increased competition in global satellite voice services will affect prices – it could be that increased competition leads to a fall in prices making satellite communications even more accessible to customers.