• International +44 1202 801290
  • UK Freephone 0800 112 3919
  • Expert knowledge base

iridium

  • Satellite Phone FAQs

    We've put together some of our most frequently asked questions to help beginners gain an understanding of what satellite phones can do.

    Read More

  • Polar Expedition Leader Alex Hibbert discusses his satellite communications set-up

    Alex Hibbert is a world record-holding polar traveller who has skied further on an unsupported Arctic journey than anyone in history.

    Read More

  • Iridium Push-to-Talk now available from Global Telesat Communications

    Global Telesat Communications is pleased to have been approved by Iridium as an Authorized Iridium Push-to-Talk Reseller

    Read More

  • Test Your Satellite Phone: Iridium SatPhone Saves Arctic Worker's Life!

    Many of our customers use their satellite phones in remote and often dangerous locations making them essential lifelines if an emergency situation were to happen.

    Read More

  • Is the incorrect time showing on your Iridium handset?

    Iridium changed the system time on its satellites on 3 March 2015.

    Read More

  • Global Telesat Communications to support record attempt for Fastest Human Powered Circumnavigation

    We are pleased to be supporting Sam Greatrex from Lap The World in the next leg of his attempt to break the record for the fastest Human Powered Circumnavigation.

    Read More

  • Satellite Phone, Tracker, WiFi Hotspot and BGAN rental from GTC

    When you need satellite communications on a short term basis only our rental service is a flexible option with satellite phones, trackers and internet terminals available to rent with a minimum term of just 7 days and charges from just £4 per day.

    Read More

  • What are the running costs of satellite phones?

    Many people assume that the running costs of satellite phones are high but did you know that you can run a satellite phone from as little as £10 per month? Satellite phones are ideal for anyone needing voice and SMS capabilities in areas where no other reliable methods of telecommunications are available. You have a choice of two airtime options when buying a satellite phone; pay-as you-go  or a pay monthly contract: Pay-as-you-go airtime allows you to buy a specified amount of units or minutes and once they have been used or expire you can either top-up or purchase a new card. This is very similar to the way that a pay-as-you-go SIM card works for a regular mobile phone. Pay monthly contracts carry a fixed monthly charge in addition to the cost of any voice and data calls you will make using the SIM. If you plan to use your satellite phone regularly throughout the year and do not want to worry about the expiry dates or inconvenience of topping-up pay-as-you-go SIM cards you may find it more convenient and cost effective to use a post-paid SIM card. At Global Telesat Communications we sell a range of satellite phones which operate on networks including Globalstar, Inmarsat, Iridium and Thuraya. Globalstar You can run a Globalstar phone from as little as £10 a month by signing up to their access plan. The Globalstar satellite network is suitable for customers demanding the best satellite voice quality and fastest low-band data speeds at an affordable and highly competitive price. Globalstar currently offer the cheapest pay monthly airtime options and we offer a range of Globalstar airtime plans starting at just €10.00 per month ex VAT with some higher consumption plans offering voice and data calls for as little as €0.15 per minute. Globalstar have recently introduced pay as you go airtime with airtime vouchers ranging from 50 units for £25 ex VAT to 1000 units for £390 ex VAT. Please click here for more information about Globalstar airtime costs. Inmarsat You can run an Inmarsat phone from as little as £18 a month by signing up to their standard plan which includes 10 minutes of call time. Inmarsat is the world's leading provider of global mobile satellite communications providing voice and high-speed data services to almost anywhere on the planet - on land, at sea and in the air. Inmarsat offer pay as you go airtime from as little as £15 ex VAT for 25 minutes worth of call time to landlines and mobile phones. They also offer a range of pay monthly contracts starting at $30.00 ex VAT. Although the monthly fees are slightly higher with Inmarsat their contracts have a one month minimum term and so you will not be tied into a long contract. You can find out more about Inmarsat airtime costs here. Iridium You can run an Iridium phone from as little as £27 a month with their standard pay monthly contract. Iridium is the world's second largest provider of mobile voice and data communications services via satellite and the only commercial provider of communications services offering 100% global coverage. Iridium have pay as you go vouchers starting from £38.00 ex VAT for 50 minutes of call time. Iridium's pay as you go vouchers are slightly more expensive than some of the other networks but they are the only one with completely global coverage and so they can be used anywhere on Earth. Iridium pay monthly contracts cost $45.00 a month ex VAT but they offer a one month minimum term which can be beneficial for people who do not expect to use their satellite phone all year around. Find out more about Iridium airtime costs here. Thuraya  You can run a Thuraya phone from just £12 a month on their standard plan. Thuraya is a United Arab Emirates based provider of mobile satellite voice and data services with coverage across most of Europe, the Middle East, North, Central and East Africa, Asia and Australia. Thuraya pay as you go vouchers start at just £15 for 22 minutes of call time in NOVA zones. Post-Paid Thuraya airtime starts at just $20 a month ex VAT. You can find out more about Thuraya airtime costs here. If you would like to learn more about the running costs for satellite phones please call us on 0800 112 3919.

    Read More

  • 15 Minutes to Set-Up Your Satellite Phone

    We often have customers come to us with last minute requirements or those who are worried that setting up their satellite phone will be complicated but it needn’t be. Once your SIM is active here’s how to get started.  GTC customers will receive an email once the SIM is active with their phone number details. If you’re not sure on the status give us a call on +44 1202 801290. 1. Make sure the SIM card is inserted into the satellite phone Remove the battery and insert the SIM card with gold PINs facing down. The exception is modern Globalstar phones which do not require a SIM card. 2. Take the phone outside and find a clear line of sight to the sky For best performance, move away from tall obstacles such as buildings or trees. Make sure the antenna is fully extended and pointing to its optimal position (straight up to the sky). For Inmarsat and Thuraya handsets face towards the equator. 3. Make a test call from the satellite phone When dialling make sure you dial in international format: e.g. to call GTC dial 00 44 1202 801290. Use a + or 00 in front of all numbers. Calling into the phone Use the same method to call into the phone i.e. a + or 00 in front of the number. Having problems? Check with your operator that they support calls to satellite phones. Try dialling from a different network. Did you know…Inmarsat & Iridium customers can call these test numbers for free ? Inmarsat: +870776999999 Iridium:  +1-480-752-5105  4. Send a test message* Enter the recipient’s phone number in international format. Sending an SMS to the phone Use the same method to send a text into the phone i.e. a + or 00 in front of the number. *Excludes Globalstar which does not have SMS capability. Did you know…You can send a free SMS to some satellite phones?  Visit: http://msg.iridium.com/ http://connect.inmarsat.com/Services/Land/IsatPhone/SMS/sms.html https://sms.thuraya.com/   Do you have any other tips for getting started with a satellite phone?   Post a comment and let us know!

    Read More

  • How to call emergency numbers from your Sat Phone

    Satellite phones can provide an essential means of communication when you find yourself outside of mobile phone network coverage. Whilst we hope that you will never find yourself in the position where you need to make a call to the emergency services it is always better to be safe than sorry and so here is our guide to making emergency phone calls from your satellite phone. We also highly recommend that all sat phone users manually store emergency numbers in their phonebook where possible. If you have an Iridium satellite phone: You will need to obtain the full international access code, country code, and phone number for the local fire, police, or ambulance depending upon the nature of the emergency and store it in your contacts. Power on your Iridium handset. Extend the antenna towards the open sky. Confirm proper registration and signal strength on the display Dial the local emergency number (911 in the United States/ 000 or 112 in Mainland Australia) and press the green send key. Verbally report the situation and your location to the operator for assistance. Note: The Iridium service does not provide enhanced emergency calling service which automatically identifies your location. If you have an Inmarsat satellite phone: You will need to obtain the full international access code, country code, and phone number for the local fire, police, or ambulance depending upon the nature of the emergency and store it in your contacts. Power on your Inmarsat IsatPhone Pro. Extend the antenna towards the open sky. Check your phone is connected to the satellite network and Inmarsat is displayed at the top left of the screen. Ensure that your phone has a GPS fix and the GPS fix required icon is not displayed. Dial the local emergency number (911 or 112 in the United States/ 000 or 112 in Mainland Australia) and press the green key. Verbally report the situation and your location to the operator for assistance. Note: If you are within the United States you can also select Menu>Contacts>Emergency Numbers. If you have a Thuraya satellite phone: You will need to obtain the full international access code, country code, and phone number for the local fire, police, or ambulance depending upon the nature of the emergency and store it in your contacts. Power on your Thuraya phone. Extend the antenna towards the open sky. Confirm signal strength on the display. Dial the local emergency number and press the centre key. Verbally report the situation and your location to the operator for assistance. Note: If your SIM card is not valid or roaming is not possible you can press the right soft key and dial the relevant emergency number. Emergency calls are permitted without entering a PIN code. If you have a Globalstar satellite phone: You will need to obtain the full international access code, country code, and phone number for the local fire, police, or ambulance depending upon the nature of the emergency and store it in your contacts. Power on your Globalstar phone. Extend the antenna towards the open sky. Confirm signal strength on the display. Dial the local emergency number (911 in the United States, 112 in Europe) and press the call key. Verbally report the situation and your location to the operator for assistance. Note: When making emergency calls, no special conditions apply.

    Read More

1-10 of 42

Page:
  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
This site uses cookies. By continuing to browse this site you are agreeing to our use of cookies. Find out more here.
x