Globalstar Expanding Simplex Service to Southern Africa

Globalstar today announced that, in partnership with Broadband Botswana Internet (BBi), construction has commenced on a Globalstar gateway in Gaborone, Botswana.globalstar 1 This gateway will provide Globalstar’s full line of Simplex services, including its SPOT line of affordable personal tracking and life-saving solutions, as well as its line of commercial Simplex tracking and monitoring solutions. Globalstar anticipates that this gateway will be operational by the end of this year and will provide coverage across southern Africa, including the following countries and surrounding blue-ocean areas: Botswana, South Africa, Namibia, Mozambique, Tanzania, Madagascar, Swaziland, Lesotho, Malawi, Angola, Zimbabwe, Rwanda, Burundi and Zambia. The gateway significantly extends Globalstar’s coverage in sub-Saharan Africa and will allow Globalstar to provide a near-global service offering for SPOT and Simplex services.

Sub-Saharan Africa represents a significant new market opportunity and will serve a region with increasing demands for affordable connectivity. With a limited wireline telecommunications network and a highly fragmented cellular infrastructure, Globalstar’s satellite services provide a compelling solution for seamless tracking, monitoring and emergency services. Globalstar will initially target mining and oil & gas applications, personal assets, commercial trucking and animal tracking markets.

Globalstar“We believe that southern Africa is a significant untapped market for our traditional MSS solutions and we thank our partner at BBi for all of their efforts to make this opportunity a reality,” said Jay Monroe, Chairman and CEO of Globalstar. “Whether you are going to southern Africa on a safari, work assignment, or to perform humanitarian work, the ability to let your friends, family or colleagues know that you are “ok”, or to summon emergency assistance if you are not, will be only a button-push away. Additionally, for the first time, people and industries in the local area will have access to affordable satellite solutions for personal and asset tracking and we look forward to bringing this service live in just a few months.”

Globalstar Launches New Voicemail Service

dsc_0078Globalstar are in the process of launching a brand new voicemail service with considerably advanced features.

On September 26th 2014, this new service will be added to all existing customer lines – if you already have a Globalstar handset all you need to do is call into the Voicemail service and set up your account.

To set up your Globalstar Voicemail Account:

  • Dial *86 from your Globalstar handset
  • OR dial +336 40044111 / +335 82880420 from any other phone

Once you have set up the Voicemail service calls will automatically be forwarded to your new voice mailbox when you are not contactable.

Please be aware that from 26th September 2014, the existing Globalstar Voicemail service will be retired. Saved messages and recordings will not be transferred to the new Voicemail service, therefore, we strongly suggest that you listen to and take note of your voice messages by the 25th September.

From September 26th 2014, you may access messages on the old system by dialling a temporary number (+336 40045957). After November 26th 2014, the temporary number will be discontinued and you will no longer be able to access messages on the old Voicemail system.

Globalstar satellite phones are perfect for customers demanding quick connection times, excellent satellite voice quality and fastest low-band data speeds at an affordable and highly competitive price. If you do not already have a Globalstar phone please click here to find out more and buy yours today.

Tour de France Selects Globalstar Satellite Phones to Stay in Touch

cycling professional race

The agreement for the supply of satellite phones for the Tour de France was spearheaded by Global Telesat Communications (GTC) , a leading provider of satellite communications solutions, and a key Globalstar distribution partner.

  • Organisers of the world’s greatest bicycle road race choose Globalstar GSP-1700 satellite phones
  • 100 handsets to provide vital support for ground operations in the UK
  • Tour de France team taking advantage of Globalstar’s flexible airtime options

Dublin, Ireland – 3rd July, 2014 – Globalstar Europe Satellite Services Ltd.,a wholly owned subsidiary of Globalstar, Inc. (NYSE MKT: GSAT), today announced that Tour de France organisers have selected Globalstar GSP-1700 satellite phone for their communications across the UK leg of the world’s most prestigious bicycle road race.

The organising committee will be using 100 of Globalstar’s flagship satellite phone, the GSP-1700, to provide clear and reliable communications across the UK Stage 3 leg of the race – a new part of the Tour introduced for 2014.  These will be used by members of the organising team, as well as by support and emergency crew.

Globalstar GSP-1700

Globalstar GSP-1700 Satellite Phone

Taking place Saturday July 5th to Sunday July 27th 2014, the 101st Tour de France consists of 21 stages and will cover a total distance of 3,664 kilometres. For the first time, the race begins in Yorkshire in the UK, with Stage 1 travelling from Leeds to Harrogate, for a 20th Grand Départ abroad. The race then heads south with London rounding off Stage 3 on July 7th. The Tour de France will also go through Belgium and Spain.

Globalstar’s satellite phones were selected for their ability to deliver clear reliable voice and data communications, including in regions where mobile reach is limited or non-existent.

The agreement for the supply of satellite phones for the Tour de France was spearheaded by Global Telesat Communications (GTC) , a leading provider of satellite communications solutions, and a key Globalstar distribution partner. GTC Managing Director David Phipps commented: “It is a great honour to be selected as supplier to the Tour de France to supply their mission-critical satellite communications. We’re proud to support such a celebrated event with a world-class satellite solution from Globalstar.”

Gavan Murphy, Director of Marketing at Globalstar Europe, said: “The Tour de France has to run its operations like clockwork and reliable communications in any location is critical. This is one of the world’s greatest sporting events and we are delighted that our state-of-the-art satellite network and handsets are helping the organisers stay connected.”

Globalstar’s flagship GSP-1700 satellite phone is a small lightweight consumer-friendly handset offering the fastest handheld data speeds available in the satcoms space and delivering the best voice quality in the market. Users of Globalstar solutions uniquely benefit from the world’s only second generation satellite network in orbit, offering latency-free crystal clear call quality.

In January this year, Globalstar launched its pre-pay service in the European region, the lowest cost pre-paid service in the mobile satellite services (MSS) space. The pre-paid service is available in 10 different card denominations from 50 to 1,000 minutes. Customers who simply want to use the phone for themselves can use personal cards while shared pre-paid cards are for those who share their phone with colleagues or friends.

In April, Globalstar launched its “Free Phones For All” campaign, an ambitious rebate programme offering cashback of up to €500 on every new GSP-1700 satellite phone bought with a post-paid contract from participating dealers in EMENA (Europe, Middle East, North Africa). Customers buying the GSP-1700 can effectively have their phone for free while enjoying market-beating high quality voice and data services.

About Globalstar, Inc.
Globalstar is a leading provider of mobile satellite voice and data services. Globalstar offers these services to commercial and recreational users in more than 120 countries around the world. The company’s products include mobile and fixed satellite telephones, simplex and duplex satellite data modems and flexible service packages. Many land based and maritime industries benefit from Globalstar with increased productivity from remote areas beyond cellular and landline service. Globalstar customer segments include: oil and gas, government, mining, forestry, commercial fishing, utilities, military, transportation, heavy construction, emergency preparedness, and business continuity as well as individual recreational users. Globalstar data solutions are ideal for various asset and personal tracking, data monitoring and SCADA applications.

For more information and a list of dealers and retailers, visit www.globalstar.com.

For media information please contact:

Gavan Murphy

Globalstar Europe Satellite Services Ltd.

gavan.murphy@globalstar.com

Rachel Postlethwaite

White Tiger Communications

globalstarteam@whitetigercommunications.net

+44 (0)7949 883636

Introducing: SPOT Pay Monthly Subscriptions

SPOT_logo_AuthorisedReseller

In the past you had to pay for your entire annual SPOT subscription before your device could be activated but SPOT have recently introduced a pay monthly option. The pay monthly subscriptions have a minimum 12 month term and start from just €9.99 with optional additional services starting from as little as €3.99 extra a month.

SPOT devices are one way messengers which allow you to send your GPS location and pre-programmed message to your personal contacts or an Emergency Response Centre. Using 100% satellite technology, SPOT works virtually anywhere in the world, even where mobile phones don’t.

Please click here for more information about the different plans available or give us a call on 0800 112 3919 to discuss your requirements.

Ecuadorian fishing fleet to be fitted with 4,000 Globalstar SmartOne Satellite Tracking Devices

Globalstar announced today that their SmartOne device has been chosen for the first regional pilot project of its kind for Ecuador, which will outfit 4,000 artisanal fishing fleet with life-saving satellite tracking and emergency notification devices.

Fishing trawler on the water at sunrise

The contract will initially outfit 4,000 small fishing boats with Globalstar’s leading satellite transmitter, the SmartOne.

The contract awarded to VehSmart will initially outfit 4,000 small fishing boats with Globalstar’s leading satellite transmitter, the SmartOne. SmartOne devices will provide Ecuadorian fishermen and women with a means for help at sea when facing a life-threatening emergency including piracy. By linking to Ecuador’s National Emergency Response System, the SmartOne devices will be outfitted with a proprietary panic button that any sailor can activate discreetly to summon a rescue.

“We are pleased to participate in this unique, first of its kind project with VehSmart and the Ecuadorian government,” said Jay Monroe, Chairman and CEO of Globalstar. “This plan showcases the global life-saving power of Globalstar’s technological offerings, providing peace of mind and real-time information when it matters the most.”

SmartOne

The SmartOne devices will be outfitted with a proprietary panic button that any sailor can activate discreetly to summon a rescue.

The combined risks of an unpredictable marine environment and piracy attacks make fishing one of the world’s riskiest occupations, with a high annual cost both in lives and lost or stolen property. During 2012, 184 acts of piracy occurred against Ecuadorian fishermen, according to the Ecuadorian government. During 2013 alone, the Ecuadorian government replaced 370 stolen boat motors. Pirates steal the boat motors and leave the fishermen stranded out at sea. These stranded fishermen often die, leaving families bereaved and without economic resources. Between January and April of 2013, seven Ecuadorian fishermen disappeared at sea. The Globalstar SmartOne provides a means for fishermen to not only send an SOS, but also allows authorities to pinpoint the location of the distressed vessel and send lifesaving rescue personnel.

“Through the implementation of satellite tracking devices, fishermen will feel better protected with a greater level of security,” said Vice Minister of Aquaculture and Fisheries, Guillermo Morán.

“We are very excited to bring this life saving technology to the fishermen of Ecuador,” said Brian Story, CEO of VehSmart. “We will be delivering unprecedented peace of mind to the families of those that risk their lives and property every day at sea.”

The satellite devices will also provide the Ecuadorian Vice Ministry of Aquaculture and Fisheries with a wealth of information about the seasonal movements of the fishing fleet. Authorities will be able to police overfishing and better protect exclusionary zones, such as the waters surrounding the Galapagos Islands, one of the richest and most bio diverse ecosystems on earth.

Fishermen and women will also have access to a robust software platform, protected by login script and viewable on handheld devices and computers. Boat owners will be able to access information about their vessels, track the whereabouts of loved ones at sea and use historical data to identify prime fishing areas.

Marking its 3,000th Rescue, SPOT Satellite Devices Have Proven to be Essential Life-Saving Technology for Outdoor Enthusiasts and Adventurers

GloblastarSPOT, a wholly owned subsidiary of Globalstar, Inc., and the leader in satellite messaging and emergency notification technologies, announced today that its SPOT products have been used to initiate 3,000 rescues around the world since the technology’s launch in 2007. With over 200,000 SPOT units in service, we are now averaging a rescue a day. SPOT delivers affordable and reliable satellite-based connectivity and real-time GPS tracking, completely independent of cellular coverage.
“Lifesaving rescues around the globe are now a daily occurrence for our SPOT products. SPOT is an absolute must for the outdoor recreation market and aviation, as well as an essential government and enterprise solution,” said Jay Monroe, CEO and Chairman of Globalstar. “With 3,000 confirmed rescues, saving lives continuously drives us to innovate, creating affordable satellite communications solutions that reach a market well beyond traditional mobile satellite users, including millions of people globally. We would like to thank GEOS and the search and rescue teams across the world that put it on the line every day.”

SPOT products offer users peace of mind by allowing them to track their assets, utilize location-based messaging and emergency notification technology and to make calls beyond the boundaries of cellular. SPOT products work around the world, including virtually all of the continental United States, Canada, Mexico, Europe and Australia, portions of South America, Northern Africa, North-Eastern Asia and thousands of miles offshore of these areas. Over the past seven years, boaters, hunters, recreational pilots, hikers, off-road travelers and outdoor enthusiasts have come to depend on the lifesaving capabilities of SPOT.

The 3,000th rescue recently occurred in the Hayman Fire area of Central Colorado. Two avid dirt bikers were outside of cell range when an accident occurred. One of the riders, Kevin, activated the SOS button on his SPOT Satellite GPS Messenger™. The GEOS International Emergency Response Coordination Center was alerted and coordinated the rescue with local law enforcement. “SPOT worked really well. Without it, getting out would have been more difficult and time consuming and who knows what could have happened in that time. There were a lot of different variables involved,” said Kevin.

SPOT continues to innovate with products and services that deliver peace of mind, reliable connectivity and accurate GPS tracking solutions that are relevant to millions of users around the world, such as:

  • SPOT Gen3™, rugged and affordable device providing off-the-grid messaging, emergency alerts, extended battery life, and extreme GPS tracking at 2 ½ minute intervals.
  • SPOT Global Phone, most affordable satellite phone available in retail, allowing users to make calls virtually ANYWHERE beyond the boundaries of cellular.
  • SPOT Trace™, GPS tracking device using 100% satellite technology to track anything, anytime, anywhere. Never lose sight of your car, boat, motorcycle, ATV or other valuable gear – perfect for anyone who has something worth protecting.
  • The SPOT App, convenient web-based interface allowing users to easily view their SPOT messages, show their track points and monitor their assets via smartphone or tablet.

The ability to send SOS notifications to GEOS and emergency dispatch services are included in the SPOT Basic Service plan. Additionally, SPOT offers the GEOS Member Rescue Benefit, for as low as $1.99 a month on an annual basis, which covers additional expenses associated with search and rescue efforts. The IERCC is staffed 24/7 with dedicated and highly trained operatives who have access to emergency responders worldwide, to ensure timely and efficient response to each emergency situation.

Globalstar Satellite Phone Cashback Incentive

GlobalstarGlobalstar have introduced a new cash back incentive plan. This new offer means that any customers who purchase a Globalstar GSP-1700 phone between 28/04/14 and 26/09/14 and sign up for a Voice & Data Plan will be eligible for a rebate of up to €500.

The Globalstar satellite network has deployed a second-generation constellation of low-earth-orbit satellites and now offers the best satellite voice quality and fastest low-band data speeds at an affordable and highly competitive price, so why not sign up today?

You must sign up for a minimum 12 month plan and each different plan has a separate corresponding rebate amount (as shown below). The rebate will be issued in the form of a credit on your account balance.  G'Star Rebate form If you are interested in this offer please click here for more information and to download your rebate form.

What are the running costs of satellite phones?

Many people assume that the running costs of satellite phones are high but did you know that you can run a satellite phone from as little as £10 per month? Satellite phones are ideal for anyone needing voice and SMS capabilities in areas where no other reliable methods of telecommunications are available. You have a choice of two airtime options when buying a satellite phone; pay-as you-go  or a pay monthly contract:

  • Pay-as-you-go airtime allows you to buy aman talking on isatphone specified amount of units or minutes and once they have been used or expire you can either top-up or purchase a new card. This is very similar to the way that a pay-as-you-go SIM card works for a regular mobile phone.
  • Pay monthly contracts carry a fixed monthly charge in addition to the cost of any voice and data calls you will make using the SIM. If you plan to use your satellite phone regularly throughout the year and do not want to worry about the expiry dates or inconvenience of topping-up pay-as-you-go SIM cards you may find it more convenient and cost effective to use a post-paid SIM card.

At Global Telesat Communications we sell a range of satellite phones which operate on networks including Globalstar, Inmarsat, Iridium and Thuraya.

Globalstar

You can run a Globalstar phone from as little as £10 a gtcltd-globalstar-hplogomonth by signing up to their access plan. The Globalstar satellite network is suitable for customers demanding the best satellite voice quality and fastest low-band data speeds at an affordable and highly competitive price. Globalstar currently offer the cheapest pay monthly airtime options and we offer a range of Globalstar airtime plans starting at just €10.00 per month ex VAT with some higher consumption plans offering voice and data calls for as little as €0.15 per minute.

Globalstar have recently introduced pay as you go airtime with airtime vouchers ranging from 50 units for £25 ex VAT to 1000 units for £390 ex VAT. Please click here for more information about Globalstar airtime costs.

Inmarsat

You can run an Inmarsat phone from as little as £18 a month Inmarsat-Satellite-Network-Logoby signing up to their standard plan which includes 10 minutes of call time. Inmarsat is the world’s leading provider of global mobile satellite communications providing voice and high-speed data services to almost anywhere on the planet – on land, at sea and in the air. Inmarsat offer pay as you go airtime from as little as £15 ex VAT for 25 minutes worth of call time to landlines and mobile phones. They also offer a range of pay monthly contracts starting at $30.00 ex VAT.

Although the monthly fees are slightly higher with Inmarsat their contracts have a one month minimum term and so you will not be tied into a long contract. You can find out more about Inmarsat airtime costs here.

Iridium

You can run an Iridium phone from as little as £27 a month iridium-logowith their standard pay monthly contract. Iridium is the world’s second largest provider of mobile voice and data communications services via satellite and the only commercial provider of communications services offering 100% global coverage.

Iridium have pay as you go vouchers starting from £38.00 ex VAT for 50 minutes of call time.

Iridium’s pay as you go vouchers are slightly more expensive than some of the other networks but they are the only one with completely global coverage and so they can be used anywhere on Earth.

Iridium pay monthly contracts cost $45.00 a month ex VAT but they offer a one month minimum term which can be beneficial for people who do not expect to use their satellite phone all year around. Find out more about Iridium airtime costs here.

Thuraya 

You can run a Thuraya phone from just £12 a month on gtcltd-thuraya-hplogotheir standard plan. Thuraya is a United Arab Emirates based provider of mobile satellite voice and data services with coverage across most of Europe, the Middle East, North, Central and East Africa, Asia and Australia.

Thuraya pay as you go vouchers start at just £15 for 22 minutes of call time in NOVA zones.

Post-Paid Thuraya airtime starts at just $20 a month ex VAT. You can find out more about Thuraya airtime costs here.

If you would like to learn more about the running costs for satellite phones please call us on 0800 112 3919.

15 Minutes to Set-Up Your Satellite Phone

We often have customers come to us with last minute requirements or those who are worried that setting up their satellite phone will be complicated but it needn’t be.

Once your SIM is active here’s how to get started.  GTC customers will receive an email once the SIM is active with their phone number details.

If you’re not sure on the status give us a call on +44 1202 801290.

1. Make sure the SIM card is inserted into the satellite phone

Remove the battery and insert the SIM card with gold PINs facing down. The exception is modern Globalstar phones which do not require a SIM card.

clear-line-of-sight-to-the-sky2. Take the phone outside and find a clear line of sight to the sky

For best performance, move away from tall obstacles such as buildings or trees.

Make sure the antenna is fully extended and pointing to its optimal position (straight up to the sky).

For Inmarsat and Thuraya handsets face towards the equator.

3. Make a test call from the satellite phone

When dialling make sure you dial in international format:

e.g. to call GTC dial 00 44 1202 801290.

Use a + or 00 in front of all numbers.

Calling into the phone

Use the same method to call into the phone i.e. a + or 00 in front of the number.

Having problems? Check with your operator that they support calls to satellite phones. Try dialling from a different network.

Did you know…Inmarsat & Iridium customers can call these test numbers for free ?

Inmarsat: +870776999999

Iridium:  +1-480-752-5105 

4. Send a test message*

Enter the recipient’s phone number in international format.

Sending an SMS to the phone

Use the same method to send a text into the phone i.e. a + or 00 in front of the number.

*Excludes Globalstar which does not have SMS capability.

Did you know…You can send a free SMS to some satellite phones?  Visit:

http://msg.iridium.com/

http://connect.inmarsat.com/Services/Land/IsatPhone/SMS/sms.html

https://sms.thuraya.com/

 

Do you have any other tips for getting started with a satellite phone?

 

Post a comment and let us know!

Globalstar Home Zone Extended to Include North America

Since it’s launch last month the Globalstar pre-paid service has proven to be very popular offering rates as low as 47p per minute.

The service has now been improved even further as users can now make calls with their pre-paid service in North America.

Globalstar Pre-Paid Coverage Map

Globalstar Pre-Paid Coverage Map

To take advantage of the Globalstar pre-paid service you need a GSP-1600, GSP-1700 (just £250 ex VAT!) or GSP-2900 handset.  Then simply choose from one of the great value pay as you options available and you are ready to make calls wherever your travels take you.  The current pre-paid options available are:

Globalstar-PrepaidContact us today on 01202 801290 if you have any questions on the Globalstar pre-paid service.