Thrane & Thrane Critical Firmware Update for FB SAILOR and BGAN EXPLORER

Inmarsat-Satellite-Network-LogoIt has been announced that the latest firmware update from Inmarsat (Version 1.16) must be downloaded by the 1st June 2013 in order for certain terminals to continue working correctly.

The Thrane & Thrane FB SAILOR 150, 250, 500 and the BGAN EXPLORER 325 and 727 unit are the terminals that will be affected and it is critical that they are updated as without this firmware update they will be unable to receive calls on the IP handset.

Only the terminals listed above using the Thrane & Thrane/Cobham IP handset will be affected and terminals with a standard two wire handset will continue to work as normal.

Inmarsat FleetBroadband Sailor 150To download the firmware please follow this link for BGAN and this link for FleetBroadband.

Other features in the update include support for Fax and 3.1Hz Audio on SAILOR 150 and the restoration of an open PDP context on a UT power cycle. In addition to this there is support for ThraneLINK which is a sophisticated communication protocol that connects the SAILOR products in a network.

Spotlight on Gerry Hughes: The First Deaf Man to Solo Circumnavigate the World

GTC customer Gerry Hughes this week completed a hugely impressive feat and achieved his lifelong ambition to become the world’s first deaf person to solo circumnavigate the world via the five southernmost capes. Gerry Hughes is 55 years old and his challenge began over eight months ago when he set sail from Troon Marina in South Ayrshire on the 1st September 2012. He spent 210 days alone at sea on his 42ft yacht ‘Quest III’ and sailed over 32,000 miles before returning to Troon yesterday to a crowd of hundreds of well-wishers and an audience of over 20,000 people who were watching the moment he landed via a live internet link.

gerry hughes photo 2Unfortunately the journey was not all plain sailing and Gerry had to deal with terrible weather conditions and high winds that led to colossal waves and one of the most dramatic episodes in his journey where he capsized and feared for his life; thankfully he was able recover the situation and completed his challenge despite this close call.

Gerry hopes to become an inspiration for young deaf people by proving that the obstacles they may face can be overcome. Considering that this was not the first of his sailing achievements, as he became the first deaf skipper to sail around the British Isles in 1981, there is no doubt that he has achieved this goal and is in fact an inspiration to us all.

According to his Facebook page Gerry spent last night enjoying his heroes welcome in The Harbour Bar, sipping pints of Guinness which he had sorely missed throughout the voyage and sharing countless stories of his adventure. He was also presented with a special award from the Ocean Cruising Club to commemorate his achievement.

Mr Hughes said: “The last eight months have been among the toughest of my life but despite all the challenges of the expedition, it has been a period I have thoroughly enjoyed. I hope that following and completing my dream can encourage young people who face similar difficulties to see that their hopes and aspirations can still be fulfilled through belief and hard work. The support I have received has also played a huge part in completing this voyage and it is wonderful to be reunited with my wife and daughters who have undoubtedly endured as many highs and lows as I have during the period of my challenge.”

Gerry used our ‘Thrane & Thrane Sailor 150 Satellite Terminal’ to fulfil reporting requirements, diagnose faults and to connect to the internet; making it possible for him to communicate with the 3,500 supporters following his progress on his Facebook page whilst at sea. The Sailor 150 Terminal uses Inmarsat’s global network
to provide voice and data services to sailors all over the world. We are proud to have been able to help him to achieve this historic accomplishment and look forward to being involved in any of his future endeavours.

gerry hughes photo

Gerry and his proud wife Kay

Inmarsat Now Offers Global Pre-Paid Satellite Voice and Data Services including United States

  • Pre-Paid satellite voice and data services available in the US for the first time
  • Inmarsat can now offer pre-paid voice and data services globally
  • Pre-Paid IsatPhone Pro, BGAN, FleetBroadband and FleetPhone customers can now use a single device for voice and data across the globe
  • Existing customers will automatically be able to access the service from 1st September

LONDON – 21 August 2012 – Inmarsat, the leading provider of global mobile satellite communications services, today announced that it now offers global pre-paid satellite services for both voice and data with the introduction of support for voice calls originating in the US and its territories.

Through an agreement with Freedom Wireless Holdings Inc., Inmarsat is now the first mobile satellite provider in the world licensed to offer pre-paid services from the US. These services will be available from 1st September 2012 for all existing Inmarsat land and maritime services including IsatPhone Pro, BGAN, FleetBroadband and FleetPhone.

Pre-paid services are popular with people who work on short term or seasonal projects and prefer not to commit to a contract. “Many customers use satellite services across multiple markets and have been frustrated by being unable to use pre-paid services while in the US and its territorial waters. We are proud to be the first company to deliver a global service. This announcement exemplifies our commitment to meeting our customers’ needs,” said Jim Parm, President of Inmarsat Solutions.

“With this breakthrough announcement we are simplifying communications for our users. IsatPhone Pro users can now be contacted using a single phone number wherever they are located and use just one device for their global communications, while FleetBroadband customers can now travel in and out of US territorial waters on pre-paid plans” added Parm.

Changes to Inmarsat airtime plans including IsatPhone Pro & FleetBroadband

In response to recent changes brought in by Inmarsat there will be adjustments to both IsatPhone Pro and FleetBroadband airtime plans in the coming months.  Please note these changes apply to existing and new customers and we advise customers to read the following information carefully to get the best value from their Inmarsat equipment in the future.

If you have any questions at all about how these changes affect you please do not hesitate to contact us.


 

IsatPhone Pro Pre-Paid Airtime with effect from 1 June 2012

Inmarsat are changing the validity and pricing of pre-paid vouchers for the IsatPhone Pro as shown in the table below.

GTC advice to existing customers: Top-up before 1 June 2012 to extend your entire balance for another two years.

GTC advice to new customers: Purchase and activate your SIM before 1 June 2012 to take advantage of the highest validity possible.

Voucher Current Validity Validity from 1 June Price
25 units 2 years 30 days TBC
50 units 2 years 90 days TBC
100 units 2 years 180 days TBC
250 units 2 years 180 days TBC
500 units 2 years 365 days TBC
1,000 units 2 years 365 days TBC
2,500 units 2 years 365 days TBC
5,000 units 2 years 365 days TBC

 


 

Inmarsat IsatPhone Pro Post-Paid Airtime with effect from 1 June 2012

Although there is still a great range of plans available for the IsatPhone Pro pricing and inclusive minutes have changed.  Please note that exisiting customers will be moved on to these plans and therefore those on the Standard Plan will see increases in their monthly fee – however, they will also now receive 10 inclusive minutes per month and keep their flexible 1 month minimum term.

To compare the latest IsatPhone contracts please visit our website.

 

Inmarsat FleetBroadband Airtime with effect from 1 May 2012

For basic occasional use on FleetBroadband terminals we are now recommending the Fishing & Leisure plans starting from $50/month.  This gives you 5 MB, 30 mins and 20 SMS per month and still has the flexible 1 month minimum.

Please visit our website to find out more about the Fishing & Leisure plans and our other FleetBroadband plans.

Thrane & Thrane Signs Significant BGAN Development Agreement With Inmarsat

Inmarsat and Thrane & Thrane have signed a Memorandum of Understanding (MoU) for the development and delivery of key components to implement new services on the Inmarsat Broadband Global Area Network (BGAN).

The MoU agreement has a total value to Thrane & Thrane of DKK 78 million and will be executed over the next 18-20 months.

The Thrane & Thrane scope of supply will facilitate, among other things, implementation of three new BGAN services by Inmarsat:

  • Low Data Rate (LDR) services – enabling new compact and robust terminals. Possible applications include development of low-bandwidth systems for Machine to Machine (M2M) communication, such as data collection and remote monitoring. There will also be application possibilities in both the maritime and the aeronautical market.
  • High Data Rate (HDR) services – offering enhanced throughput compared to existing services, which could be used, for example, on new systems for live news broadcasting or helicopter surveillance.
  • Data-based Maritime Safety services – providing the next step in introducing Global Maritime Distress Safety Services (GMDSS) to FleetBroadband users.

Thrane & Thrane Explorer 700 BGAN Terminal

“The new BGAN services will also provide Thrane & Thrane with significant development possibilities for new terminals and new features for existing terminals,” comments Walther Thygesen, CEO, Thrane & Thrane. “We’re looking forward to the opening of new market opportunities with these new services, as they provide the foundation for expanding our BGAN portfolio with new products and systems.”

Thus, the agreement marks the continuation of Thrane & Thrane’s long-lasting and close collaboration with Inmarsat with respect to, among other things, BGAN infrastructure development.

The agreement will have no impact on Thrane & Thrane’s previously announced expectations to revenue and operating profit for the financial year ending April 30, 2012.