A New Way to Connect: Rent the Explorer 510 BGAN Terminal

If you have a short-term need for a satellite terminal why not take a look at our terminalExplorer_510 rental range? The Explorer 510 BGAN terminal is now available to rent for just £7 per day!

The lightweight Thrane & Thrane Explorer 510 is ultra-portable and easy to use, offering users high quality voice and broadband access at speeds up to 464 kbps all over the globe excluding the poles.

Why rent an Explorer 510 Terminal from GTC?

  • Portable: it’s smaller than a standard laptop and weighs less than 1.4 kg
  • Easy to set up and operate: you can be online in minutes and we offer full technical support if needed
  • Fast Data Speeds: 464 kbps offers the performance you need to stay connected
  • Wireless Connectivity: EXPLORER Connect App turns your smartphone or tablet into powerful satellite communications tools
  • Reliable Connectivity: keep connected across the entire globe excluding the poles
  • Rugged: IP66 rating and Magnesium casing
  • Easy to Rent: you can book your rental online or give us a call

If you’d like to find out more or place your rental order today please click here or give us a call on 0800 112 3919.

SPOT Gen 3 helps German mountaineer communicate in Everest avalanche

Young German mountaineer and climber Jost Kobusch

Young German mountaineer and climber Jost Kobusch

When the earthquake struck Nepal on 25th April, the young German mountaineer and climber Jost Kobusch (22) was on an expedition to Lhotse, the fourth highest mountain in the world. His video of the avalanche hitting the Everest Base Camp has already been watched by more than 22 million people.

In the run-up to this expedition, Jost prepared carefully, conducted physical training and put a lot of thought into the choice of his equipment. He bought a SPOT Gen3 device based on a friend’s recommendation.

Jost-Kobusch-3SPOT Gen3 is a satellite messenger that allows users to send messages to friends and family, to share their current GPS location in almost real time via its tracking function and send a SOS signal to emergency responders. Thanks to its use of satellite technology, SPOT Gen3 works where there is no mobile phone service.

Jost’s video on YouTube was proof that he had survived the avalanche unharmed. But within seconds of the avalanche, with a single press of the ‘check in’ button, Jost had sent a text message including his current GPS location to his parents, saying “I’m fine. Everything is alright.”  They received the text even before they knew what had happened.

“From now on, the SPOT will always be a fixed part of my equipment. I think of it as a replacement for a mobile phone in extreme environments,” he said. The great advantage Jost sees is that by pressing a single button he can reach many people or can call for help, without having to actually type a message and send it to every person individually.

Since he was young, Jost has loved the mountains. His plan to climb Lhotse solo andJost-Kobusch-1 without additional oxygen would have been another milestone in his career as a mountaineer, but due to the earthquake his expedition came to a sudden end.

Jost has now returned to Nepal where he is supporting rebuilding activities and fundraising campaigns. Afterwards he will fly to Kirgizstan as part of the team establishing the “Climb for life” project.  They want to establish the small village Arslandbob as a destination for climbers and mountaineers. By developing training routes,  training guides and providing climbing equipment they hope to sustainably create additional income sources for the local people.

Find out more about SPOT Gen 3

Save up to $75 off your DeLorme inReach this June!


DeLorme-inReach-Summer-Rebate-2015-2DeLorme have launched their latest promotion offering you up to $75 off a DeLome inReach this summer.

New purchases of inReach SE Satellite Trackers are eligible to receive $50 rebate and inReach Explorer Satellite Trackers $75.

DeLorme inReach devices provide a vital line of communication with friends and family when you want it and emergency assistance when you need it. Subscription plans start from just $11.95 per month making DeLorme satellite trackers an affordable option for communication in remote locations.

With your DeLorme inReach you can:

  • Send email or text messages
  • Transmit GPS coordinates
  • Call for help wherever you travel across the world

To be eligible for the rebate follow these simple instructions:

  • Purchase a new inReach SE or Explorer between 1 June 2015 – 27 June 2015
  • Complete DeLorme Rebate Form included with your inReach device
  • Activate your nReach by 15 July 2015, post rebate form by 15 July 2015
  • Provide a copy of the original sales receipt showing product info and valid date
  • Provide the original UPC cut from the product packaging
  • Rebate checks will be mailed or credit applied to account in 8-10 weeks

Have questions on the DeLorme inReach Rebate Scheme?  Give us a call on 01202 801290

Globalstar launch SmartOne C – world’s smallest commercial one-way satellite asset tracker

SmartOne-C-Satellite-Asset-TrackerCompact, robust device provides connectivity for assets of any kind, whether fixed or mobile, virtually anywhere including areas well beyond cellular coverage.

  • SmartOne C breaks new ground in commercial asset management
  • Compact, robust device provides connectivity for assets of any kind, whether fixed or mobile, virtually anywhere including areas well beyond cellular coverage
  • Creates new opportunities for customers to leverage the power of the Internet of Things (IoT)

The SmartOne C complements Globalstar’s existing SmartOne B model while opening up new opportunities for a wide range of businesses to monitor and manage their fixed and portable assets including shipping containers, transport trailers, construction machinery and vehicle fleets.

At the core of the SmartOne C is an accelerometer that alerts owners to any unexpected motion, such as attempts of theft. The device can dynamically report asset status and monitor faults, both of which can significantly enhance operating efficiency across numerous metrics. Since the launch of the original SmartOne in 2012, over 150,000 units have been shipped and used across multiple industry sectors including multimodal, aviation, alternative energy and military customers.

This enhanced model expands Globalstar’s Simplex solutions portfolio set and offers commercial and governmental customers the opportunity to benefit from the smallest simplex asset manager in the marketplace.

As further evidence of the robustness of SmartOne, should the line power be interrupted or fail, the SmartOne B and SmartOne C both automatically switch to battery back-up to provide uninterrupted transmissions. The SmartOne C uses four AAA 1.5V lithium batteries that provide over 1.5 years of battery life. Using line-power enables shorter messaging intervals for more frequent monitoring of an asset’s location or reporting of external sensor state.

The SmartOne C uses motion sensors, comparative GPS positions and custom configured sensors to gather and transmit asset status information. It is designed for easy installation, without requiring external antennas or power.

SmartOne C is compatible with our www.GTCTrack.com mapping portal which allows you to view positions, generate reports, geofences and alerts to asset movement.

SmartOne C features include:

  • Reduced messaging mode: when the asset remains in the same location, messaging is reduced to increase battery longevity
  • Message settings: Wake, GPS locate, transmit location, resume sleep and additional 12 programmable sleep and time-of-wake settings
  • Small size: 2.7 (H) x 3.25 (W) x 1 IN (D) including brackets [69 x 83 x 25 mm]
    Lightweight: 3.6oz/102g including four batteries and mounting hardware
  • Quick and flexible installation: uses industrial adhesives, brackets or screw mounts for installation
  • Simple design: requires no harnesses, external power or external antenna
  • Accepts contact and serial signals (TTL) from external inputs

SmartOne C is powered by Globalstar’s Simplex data network, enabled by Globalstar’s Low Earth Orbit (LEO) satellite constellation, the only complete next generation LEO system in operation today.  Check out the Globalstar Simplex Coverage Map



Firmware version 5.8.0 now available for IsatPhone Pro

IsatPhone Pro firmware version 5.8.0 is released and available for download now.

Important: Firmware version 5.8.0 supersedes the firmware version 5.6.1.


Recommendations for installation
For users of 5.3.0 or higher this is a recommended upgrade, meaning that the features introduced by the firmware are important but not critical for the GSPS service, including the network and the IsatPhone Pro handset.


For users that who have not yet upgraded to version 5.3.0 or higher, this upgrade to 5.8.0 is considered  to be ‘mandatory’ to avoid the phone becoming non-operational.

To check you have the latest version on your IsatPhone Pro, go to Menu > Settings > About > Firmware version.

Download Firmware version 5.8.0

Make Calling Satellite Phones Cheaper and Simpler with New SatCallSaver!

Satellite phone numbers with 14+ digit numbers can be confusing to dial and difficult to remember, the expense of long distance call charges can put people off calling them and on top of that many countries and carriers restrict calling satellite phones. The good news is that we have created SatCallSaver to combat all of these issues!


SatCallSaver is a unique solution to allow satellite phone users to select one or many local phone numbers in over 50+ different countries that will terminate to their satellite phone. This provides users with a unique, easy to remember local number and provides a service similar to what they are already comfortable with.

SatCallSaverSatCallSaver also reduces call charges to satellite phones by up to 93% as you will pay calls on a “local to local” as opposed to “long distance to long distance” basis and unlike traditional landline and mobile operators SatCallSaver offers transparent up-front pricing and information on calls. Also, anyone making a call to a satellite phone will no longer be charged for international rates.

One of the many benefits of SatCallSaver is the ability to control costs. We provide real-time billing, activity reports and can integrate all your satellite related services on to one bill. You can stop all unauthorized calls with pin based access codes and save money by routing the call over the SatCallSaver global network to a satellite phone wherever in the world it may be.

SatCallSaver is simple to set up and will be available shortly with all of these great features:

  • A unique and dedicated local phone number for each satellite phone
  • Real-time billing with online access to call records and account balances
  • PIN code restrictions (optional) to protect against unwanted callers
  • Blacklisting of callers (optional) to block calls
  • Instant local number activation
  • Gateway calling for two stage dialing
  • SMS is ONLY possible using SatCallSaver across the Inmarsat network
  • Multiple SatCallSaver numbers with individual or grouped billing
  • Prepaid & Postpaid accounts
  • Whitelisting of callers (optional) to bypass pin codes
  • Satellite telephone numbers can be changed without changing your local number

Call us today on +44 1202 801290 to find out more or sign-up online at http://www.satcallsaver.com

Communication from Polar Regions – the only answer is Iridium!

We often are approached by customers who are undertaking expeditions or scientific projects in the Northern or Southern Polar regions who need to use satellite communications to report back their news and findings.  As Iridium is the only satellite network to cover these areas we take a look at how customers use their products at the in these regions.

Free Press: Journalism Beyond the Traditional Bounds of Geography


Iridium Pilot Data Terminal

Iridium’s latest blog details how cinematographer and editor Kenneth Sorento and journalist Martin Breum were required to report back to the Danish Broadcasting Corporation (DR) while undertaking an expedition to the Arctic seabed.

The team were asked to send a 2.5 minute HD quality news story.  With some strong preparation beforehand Sorento worked with a technician at DR to develop a method of compressing the file – they were able to compress the video from 2.23 GB to 40.6 MB and cut it into three parts. DR received the files, combined them, and the story aired soon after, with very little loss in quality.  Iridium Pilot and Iridium 9555 satellite phone were used for their journey.

Alex Hibbert’s Epic Journey through the North West Passage

Iridium 9575 Extreme

Iridium Extreme satellite phone

GTC customer Alex Hibbert and his team are currently undertaking an expedition to ski, walk and swim 1800 miles fully unsupported (no resupplies or power-assistance) across a treacherous terrain of sea ice! This is the longest ever journey both man-powered or unsupported.

The team knew that the unpredictable nature of the sea ice would mean that they would need a reliable form of communication at all times and so we supplied the Iridium 9575 Extreme Satellite Phone. The Iridium Extreme offers emergency SOS with notification services and works anywhere in the world so the team know that they can call for help if they ever find themselves in danger.

Read the Full Story: Alex Hibbert begins his epic journey through the North West Passage


Antony Jinman reaches North & South Pole

AJ South Pole 1In January last year Antony Jinman fulfilled his childhood dream of reaching both the North and South Pole.

Antony is the founder and CEO of Education through Expeditions (ETE), a social enterprise set up to inspire young people to learn more about the world around them and follow their dreams.

Antony embarked on this expedition not only to achieve his own lifetime goal but as a means to inspire and educate children. We lent a DeLorme inReach SE to Antony so that his expedition could be completely interactive and school children from all over the country would be able to ask him questions and track his progress online. The DeLorme inReach SE can send and receive messages and tracking signals from anywhere in the world and is designed for maximum durability in harsh environments, making it the perfect travel companion for Antony on his solo expedition.

Read the Full Story: Antony Jinman Has Completed His South Pole Missions


Have you used your Iridium phone or terminal to communicate in remote areas? Let us know your story!

Is the incorrect time showing on your Iridium handset?

Iridium-Satellite-Network-LogoIridium changed the system time on its satellites on 3 March 2015.

Iridium calls this “re-epoching.” After that point, Iridium handsets (like the Iridium Extreme, Iridium 9555, Iridium 9505a, Iridium 9505, and the Iridium 9500) will display the incorrect system time until users enter in a string of numbers.

You can reset the system time on your satellite phone to reflect the correct time by entering a quick string of numbers into your handset.

How to Reset the System Time on Your Iridium Handheld Satellite Phone (9555/9575)

iridium9555At this time, the following instructions only apply to Iridium 9555 and Iridium 9575:

  1.  After the Iridium Time Re-Epoch Occurs (March 3, 2015) you can reset the time on your Iridium 9555 or Iridium 9575
  2. Dial *#99#2014051114235500# on an Iridium 9555 or Iridium 9575 satellite phone
  3. Press the green key
  4. Then power off/on

Resetting the System Time on an Older Iridium Handheld Satellite Phone (9500/9505A)

Iridium 9500, 9505, and 9505A customers will need to set the updated time and date from their phone menu.

  1. Follow the steps in “Getting to Phone Setup…” to get to “Set Time and Date,” and then press OK to select.
  2. Press MENU to choose “Set Home Time + Date” or “Set Away Time + Date,” and then press OK. You will see “Enter Home Time or Enter Away Time” and the time currently set.
  3. Press OK to accept the displayed time or enter the time in 24-hour format, and then press OK. You will see “Enter Home Date or Enter Away Time” and the date currently set.
  4. Press OK to accept the displayed date. You will see “Completed.” or enter the date in day(dd)-month(mm)-year(yy) form and then press OK. You will see “Completed.”
  5. Press and hold C to exit the menu.

Happy 1st Birthday to the IsatPhone 2!

isatphone-2-in-use-20141015005-1200x801As the IsatPhone 2 is now a year old we take a look at the features of Inmarsat’s newest handset along with some recent updates to the handset.

IsatPhone Pro, IsatPhone 2’s predecessor,  was a very popular handset at a great price. However, the needs of sat phone users have evolved, and the IsatPhone 2 is a great solution to those requirements:

  • Always contactable: Users can receive notification of inbound calls, even with the antenna stowed
  • Location and tracking services: Safety and security on the move with GPS tracking and location services and an assistance button compatible with our www.GTCTrack.com Mapping service
  • Robust handset: Engineered to withstand the most extreme situations your customers encounter, IsatPhone 2 operates at -20° to +55°, has humidity tolerance up to 95 per cent, and is dust, splash and shock resistant (IP65, IK04).
  • Connect when you need it: Network registration in under 45 seconds, IsatPhone 2 enables your customers to connect quickly and easily.
  • Unrivalled battery life: 8 hours of talk time and up to 160 hours standby.

New Feature: GEOS emergency service

Increasingly, safety and security are paramount concerns amongst purchasers of satellite phones, who often work in isolated or volatile areas, so from 02 February, all post-paid IsatPhone 2 customers will be able to access worldwide emergency response services from GEOS, free-of-charge.

See our blog article Life-saving GEOS emergency response service added to IsatPhone 2

Why stealing a tracker isn’t a good idea!

Queclink, the manufacturer of our GSM Trackers have reported how in October one of their dealers exhibiting at GITEX Dubai had a GL200 Personal Tracker stolen from their stand.

The dealer had already set a geofence on the device to show to potential customers and so was alerted when the tracker left the building.  They were then able to follow the location of the tracker and after alerting police eventually track down the stolen item!


Queclink GL300

The GL200 is the predecessor to the GL300 which we now recommend for GSM tracking.  The GL300 is a small, waterproof, quad band GPS asset tracker which features an in-built motion and temperature sensor, geo-fencing capabilities and SOS/Emergency Alert button. It can transmit location and status messages from as little as every 5 seconds and its internal lithium batteries have a standby time of up to 400 hours. It can also be connected to external power for long life use.  Priced at just £105 ex VAT the GL300 is a cost effective way to monitor lone worker, vehicle, asset and even pet security.  It can also be paired with our www.GTCTrack.com mapping to enable monitoring and reporting on location.

Just goes to show that a tracker is probably one of the worst things you could steal!